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OUR COMMITMENTS
The second element of our brand is our commitments. These are what we commit to deliver to achieve "Chemistry that Matters". Our commitments act as a guide for how we should act and what our customers and stakeholders expect from us. Our stakeholders should “feel” them in every part of the experience we deliver. Our three commitments are: Driving Performance for Customers, Ensuring Long-term Dependability and Building Valuable Relationships.
DRIVING PERFORMANCE FOR CUSTOMERS
We push the limits of quality, efficiency and performance to drive customer success. We continuously improve our products and solutions to help our customers achieve their goals. We seek new and creative ways of working to enhance how we collectively deliver for customers, whether that’s directly interacting with or focusing on driving performance for customers at any stage along our value chain.
ENSURING LONG-TERM DEPENDABILITY
We bring preparation and judgement to ensure lasting reliability. We are guided by a long-term vision of sustainable success for our customers and the industries we serve. We anticipate and plan ahead to respond as our customer and business needs change.
BUILDING VALUABLE RELATIONSHIPS
We collaborate closely to create opportunities for sustainable growth. We listen and learn from our customers, and our own teams, to establish lasting relationships of understanding and trust. We prioritize mutual success and work as a team with customers to share expertise and unlock potential together.